Comments & Chat
Included in every planKeep Every Vendor Conversation Where the Work Happens
The reasoning behind a vendor decision shouldn't be scattered across inboxes. VendorRisk keeps comments on the vendor, review, contract, or task they're about, and threaded chat on vendors, due diligence reviews and risk assessments. Your team can reply straight from their email, and every message stays attached to the record, stamped with who said what and when.
How a conversation stays on record
Comment on the record
Add comments to vendors, contracts, reviews, tasks and more, so the context stays with the item it's about.Thread the discussion
On a vendor, due diligence review or risk assessment, start a new conversation for each topic and reply under a message so each answer sits beneath its question.Subscribe to a chat
Subscribe yourself to a chat. Everyone subscribed is emailed when someone posts. Admins can also subscribe the vendor owner, the review owner or a committee.Archive when finished
The person who started a chat room, or an admin, can archive it. That closes the room to new messages while its full history stays readable.
Reply from your inbox and it still lands on the record
With email replies turned on, answering a notification posts the reply on the item, in the right conversation. Replies are only accepted from active users of your site, with the same rights they'd need on the page.
Committees get their own room for approval discussion
Where a due diligence review or risk assessment routes to a committee, the committee can keep its own chat, visible only to its members.
Comments & Chat: every feature
Comments on Every Record
Add comments to vendors, contracts, reviews, tasks, incidents, complaints, remediations, surveys, controls, assets, and selection projects. The context stays with the item it's about.
Threaded Chat on Vendors and Key Reviews
Give a vendor, due diligence review or risk assessment a running discussion for the back-and-forth that leads to a decision. Start a new conversation for a new topic, or reply under a message so each answer sits right beneath its question.
Private Committee Discussion
Where a due diligence review or risk assessment routes to a committee, the committee can keep its own chat, visible only to its members, so approval discussion stays separate from the review's owner.
Reply Straight from Email
Turn it on, and people can answer a comment or chat notification just by replying to the email. Their reply is posted on the item, in the right conversation.
Same Permissions as the App
Email replies are only accepted from active users of your site, with the same rights they'd need on the page. A user's reply that can't be posted is returned to them with the reason.
Subscribe to Stay in the Loop
Subscribe yourself to a chat. Everyone subscribed is emailed when someone posts. Admins can also subscribe the vendor owner, the review owner or a committee.
See What Still Needs an Answer
Filter a busy room to conversations with no replies yet, or the ones you started. Rooms with the latest activity rise to the top.
All Your Chat Rooms in One List
A single page lists every chat room you're part of, so nothing you're involved in gets lost.
Archive When the Work Is Done
The person who started a chat room, or an admin, can archive it. That closes the room to new messages while its full history stays readable.
Every Message on the Record
Each comment and message is stamped with who posted it and when, giving you a documented trail of the discussion behind your decisions.
Common questions
- Which records can we comment on?
- Vendors, contracts, reviews, tasks, incidents, complaints, remediations, surveys, controls, assets and selection projects.
- Can someone get around permissions by replying by email?
- No. Email replies are only accepted from active users with the same rights they'd need on the page, and a user's reply that can't be posted is returned to them with the reason.
- Can we see which conversations are still waiting on a reply?
- Yes. Filter a room to conversations with no replies yet, or to the ones you started.
- Is Comments & Chat included in our plan?
- Yes. It is included in every plan.
Works with
Bring Your Team's Discussion onto the Record
Comment on any record, keep threaded conversations on vendors, due diligence reviews and risk assessments, and reply straight from email, all in one documented place.