Got a question about how something works? VendorRisk support personnel are available via phone or email. Your inquiry is typically answered within an hour.
Really stuck on something? If you need greater assistance than a quick phone call or email, we can schedule a web-based training session. Invite co-workers to join the webinar and learn about the software in greater detail, during which you can ask questions.
Periodic "Health Checkups"
Not sure you're using VendorRisk to its fullest potential? We can schedule a web-based meeting, during which we'll create a temporary support account in your site and you can show us how you're currently using the software. If we see any areas that you may be underutilizing or using improperly, we'll point those out. We'll also highlight any new features that you may not know about.
Our partners are experienced vendor management professionals who can perform any or all of the following:
- Designing your risk and diligence questionnaires
- Assisting in vendor and contract data collection
- Reviewing and identifying any vendor issues and creating a resolution plan
Conducting due diligence on your vendors, including:
- Financial review and analysis
- Bankruptcy reviews
- Business report reviews (D&B, Experian, etc.)
- Website derogatory info searches
- Better Business Bureau reviews
- Vendor site visits
- Providing updated risk questionnaires as regulations change
- Ongoing review of industry and regulatory websites to remain current and compliant
- Proactively communicating findings to internal and external auditors
Cost: Determined by you and the partner
Our Service Partners
Founded in 2011, Vendor Centric specializes in helping non-profit organizations develop strategies for more disciplined vendor management, and implement the underlying governance, policies, procedures and systems for an effective and scalable vendor management program. Vendor Centric has leveraged the VendorRisk platform since 2017 to deliver their solution to its customers.Learn more
HQ Vendor Management
Founded in 2014, HQ Vendor Management is a division of Mortgage Quality Management and Research that was launched to support mortgage lenders in meeting their third party oversight requirements. HQVM has leveraged the VendorRisk platform since 2014 to deliver their solution to its customers.Learn more
Redknot Resource Group
Founded in 2009, Redknot offers fully outsourced vendor management consulting services. As a partner since 2017, Redknot has helped customers implement the VendorRisk platform and manage their regulatory compliance requirements.Learn more
Founded in 2010, Tracerisk provides an enterprise risk management solution specifically designed for community banks. Tracerisk has worked with VendorRisk since 2014 to offer a joint enterprise and vendor management software solution.Learn more
Founded in 2010, Ezentria is a technology consulting service that performs security assessments and audits for organizations. Ezentria partnered with VendorRisk in 2017 to offer their customers a third party risk management tool.Learn more